Today's consumers act more en masse rather than as individuals, and so, marketing must show them why the "must" have the newest trendy items, or why they have to continue to need those items. Consumers still have personal choices, but they tend to s Continue Reading...
If just about anyone but the poorest people in America can afford what once were considered luxuries, what is there left to aspire to or hope for? The author's concept of wealth states that people acquire desirable objects to illustrate their superi Continue Reading...
For example, customers and brokers have self-service capabilities for mortgage applications and brokers get assistance with application evaluation and pricing. Last, but not least, the redesign of processes requires restructuring the organization. Continue Reading...
