During the year 1972, the All Houston service was transferred to Houston's Hobby Airport from Houston Intercontinental. This move was prompted by Kelleher who said that after all why customers have to drive 45-minutes to take a 40-minute flight. Wit Continue Reading...
Southwest Airlines
Effectiveness of Southwest Leadership
Southwest management has defined a clear and simple business purpose. The management has also chosen the right business model that supports the business purpose. The management consistently d Continue Reading...
Motivation Through Leadership: Leadership of Herb KelleherHerb Kelleher was the co-founder and former CEO of Southwest Airlines. Southwest began as an upstart airline that soon began to rival the big market players. One big reason for its success was Continue Reading...
Leadership Guide
Transformational Leadership and Emotionally Intelligent Leader
Organizations are established with on-going concern to earn profits, generate economic activity and satisfy the needs of the people. Few people join hands to establish Continue Reading...
And many have got successful too in earning the market share. The emerging competition by new companies is a growing threat for the company and it should be tackled properly to avoid any future disturbances.
In order to further describe the competi Continue Reading...
The company continually stressed the human nature of travel, and strove to make airplane travel affordable and enjoyable. Many people who used Southwest Airlines had never been able to fly before. However, the 'customer did not come first' at South Continue Reading...
Southwest Airlines
Before 1978, the federal government regulated the U.S. airline industry. Airlines were given profitable routes but were also obligated to serve unprofitable routes in the public's interest. Increases in airline costs were routinel Continue Reading...
Figure 1 below highlights briefly Hertzberg's two factor theory applications to the Southwest Airlines.
Figure 1: Hertzberg Two Factor Theory
To complete the analysis, the hygiene factors related to dissatisfaction should are considered to be:-
W Continue Reading...
Southwest Airlines Organizational Culture
Analysis of Organizational Culture at Southwest Airlines
Application of the OCP Framework
Developing Organizational Culture at Southwest Airlines
Implementation of Organizational Culture
Organizational Continue Reading...
Organization's Philosophy
Assessing the Culture of Southwest Airlines
airline to never declare bankruptcy and stabilize its customer base during recessionary periods over the last ten years, Southwest Airlines has consistently been able to transla Continue Reading...
Corporate Culture can be effectively defined as the basic behaviors and the attitudes and all the related approaches that individuals within an organization use when they interact with one another for any reason at all. It also refers to formal and w Continue Reading...
Leadership
Herb Kelleher is making waves in the air. As one of the world's foremost examples of democratic leadership, the co-founder and executive chair of Southwest Airlines is an exemplar for effective leadership behavior. His and his company's b Continue Reading...
Leadership
The co-founder and former chief executive officer, president and chairman of Southwest Airlines, Herb Kelleher, has frequently been cited in the leadership literature as being an exemplar of charismatic leadership (Gibson & Blackwell Continue Reading...
Like many of the great charismatic military leaders of the past such as Alexander the Great (Bristol 204) or General George S. Patton (Rosenback & Taylor 223; Rost 72), Gibson and Blackwell report that Kelleher is not afraid to get down in the Continue Reading...
Part 1
History of Modern Leadership Studies Since 1900
The evolution of modern leadership studies begins with the Great Man Theory, which originated in the 19th century and carried over into the 20th century. It came about as people looked at the wor Continue Reading...
Direction of the Business
During the economic downturn of the global economic crisis (2008-2010), General Motors (GM) was adversely impacted by a failure to downsize its operations and focus on core products. As Yip and Hult (2012) note, GM marketed Continue Reading...
Culture must not simply be inclusive to an organization. Organizational internal culture must shift with the larger national cultural context in light of the needs posed by globalization.
Chapter 12: Strategic Competency and Organizational Design
Continue Reading...