A change management strategy that concentrates on getting the feedback of the sales teams, who will be the primary uses of the CRM system, and also the engineering team who will want to evaluate it, are both critical. This focus on shared ownership Continue Reading...
Enterprise vs. Departmental CRM Comparing Departmental and Enterprise Information Systems Customer Relationship Management (CRM) Teams in Cincom Systems It is paradoxical that the majority of enterprise software companies today have highly fragmen Continue Reading...
Taking the single most critically important process that Marketing is involved within lead generation, is a case in point. Today Cincom Marketing has project managers who often manage up to fifty to sixty projects across two or more product division Continue Reading...
