20 Search Results for Managing the Relationship Between Customer and E Banking

E-Banking on the Banking Industry Term Paper

The growth of Internet has led to a desire to understand the characteristics of the users, their reasons for using the service and what the users do when connected. A huge and expanding 'Internet watching' industry has progressed to provide such dat Continue Reading...

ING, Rebel in the Banking Reaction Paper

This is going to be massive challenges internally as the service levels must be consistently high to meet customer expectations to reduce churn (Cutcher, 2008). If ING Direct can attain this level of internal efficiency then they will continue to gr Continue Reading...