Time Warner approaches the issue of returns and service adjustment through a series of escalation paths and programs. These are the first step in averting any potential need for service recovery. When the service disruption is their fault or the fa Continue Reading...
Would the person taking the action in question be willing to have everyone act that way? Is the person taking the action treating others with respect? Is the person taking the action treating others in ways that they have consented to be treated? Continue Reading...
The NFC Web site is out of date (offering February deals in April) and when a user clicks on "FAQS" a box comes up, "Coming soon!" The NFC doesn't say how many facilities it has, and seems to be hyping its invitation: "…Come in today, you won' Continue Reading...
Staffing Unit Leadership Talent Staffing Unit Leadership Our company's standard procedures for search, recruitment, and selection of employees is designed to ensure a high level of process efficiency, procedural consistency, regulatory compliance, Continue Reading...
Marketing Management Customer Value Equation of the Product Product Marketing Mix Product Promotion Process Environmental Analysis Target Market Analysis Competitive Analysis Global Ethical Marketing Considerations The globe and its entire hu Continue Reading...
" Fiscal year 2007 was ended with sales worth more than $37 billion and with a total staff number of 103,000 employees. The Ongoing Battle against Coca Cola PepsiCo and Coca Cola's endless disputes have been organized by the specialized literature Continue Reading...
Sunmee Choi & Anna S. Mattila (Cornell Hotel & Restaurant Administration Quarterly): The impact that a hotel can have on customers by sharing a frank and specific list of pricing practices ("revenue management" [RM]) is significant, accordi Continue Reading...
Riordan Manufacturing has faced a number of operational issues that have forced the hand of the company to make drastic changes to the methodology it uses to operate. Attrition rates in the IT department have increased and with a number of major reve Continue Reading...
The third position means stepping outside the situation and seeing issues from the point-of-view of a third party. NLP reminds us that people receive information in various sensory channels: the visual, the auditory, the kinaesthetic (perception of Continue Reading...
For example, unequal protection may result from land-use decisions that determine the location of residential amenities and disamenities. Unincorporated, poor, and communities of color often suffer a "triple" vulnerability of noxious facility siting Continue Reading...
