Service Revolution in Comparison to Term Paper

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The Service Revolution is once again changing the way the world does business.

Just like the Industrial Revolution, business will never be the same again. These manufacturing-based economies of the 19th and 20th centuries have been transformed into service-based economies. and, just as during the Industrial Revolution, the Service Revolution has seen mass-production becoming an integral part of business, however now it is mass-production of services, as opposed to mass-production of goods.

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The results will also be the same for this new Revolution.

As mentioned, during the Industrial Revolution, artisans and craftsmen fell by the wayside. In the Service Revolution, firms that have once been masters of building relationships one at a time will fall prey to those who are able to provide high quality service at a greater efficiency and a lower cost......

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