Skype Case Study While the Case Study

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Not only is there a substantial monthly provider savings but there is also a reduction in the need for an it person to work on the phone systems. While their web site says not it tech needed, (Skype) there is always some tweaking to be done and a moderate yearly ongoing cost has been built in as well as initial assistance with the setup in the first year of implementation.

Since this company is not public and does not have the oversight required by the Sarbanes-Oxley Act ("Tossing the Phone") the higher level of monitoring is not an issue for the limited Skype usage. However, Skype does provide substantial tracking for business and there is certainly a well-grounded business suite of services also available through he service.

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All of which are very low tech for the end user and can easily be monitored by upper management. It also provides the usual services such as voice mail, conference calling, and the added feature of video teleconferencing that is usually a combination of services on a network to complete successfully. However, this small accounting firm may find that more of a luxury than a necessity.

IN the final analysis the cost saving far outweigh the non-monetary concerns and I would definitely suggest the switch to Skype.

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