Solution/Delivery the Delivery Method for Term Paper

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The card will also track such mundane items as; what the customer eats or drinks, what the customer purchases, how long the customer receives a back-rub of massage, or even if the customer decides to have his/her hair cut while at the spa.

This information can then be input into a database which will generate reports on a daily basis for Day-Ja-Vu's marketing group, whose responsibility it will be to shift through the information in an on-going process to decide which customer would benefit from what services. An ad campaign would then be instituted to directly target that particular individual with specific offers geared towards his/her receptiveness.

The garnered information can also be used as a foundation for new learning delivery methods that will enhance the employees ability to interact with the customers, which should lead to a more conducive environment for both customers and employees. Other firms have been highly successful in integrating learning delivery methods in their respective day-to-day operations, such as JoAnn's Fabrics.

Sometimes its not new technology that paves the way for success.

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Productive learning initiatives also can be made by blending two learning delivery methods in a new way." (Whitney 2006-page 22) Even though JoAnn's is not exactly a day spa, it is a retail establishment that caters to approximately the same demographic (at least in age) that the day spa caters to.

Integrating a software that allows the spa to deliver its services in the most effective method to its customers, as well as providing the capability to deliver learning techniques and information to the employees, seems to be the most profitable and efficient method of allowing the company to thrive and grow.

Certain guidelines and standards will need to be adhered to in order to find the software best suited for this type of situation, but the expense and time necessary to discover such a software will be measured in its total return and will certainly provide the solution(s) to ensure the company's success.

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