StarBucks and Corporate Social Responsibility Essay

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IV. Decision Making

A. Decisions

There are potential business ethics and regulatory issues that could impact Starbucks by affecting the corporate strategy, brand development, and decision-making processes. One of the issues is diversity issues. Starbucks could also face ethical and regulatory issues in terms of integrity and trust. Regulatory issues that the company could also face are compliance and governance issues. Based on the prospective business ethics and regulatory issues aforementioned, there are business decisions that Starbucks will need to make. In addition, there are processes and practices that will be employed to make these decisions. To begin with, in order to ensure that legal and regulatory aspects are adhered to, Starbucks will need to instigate a code of ethics that will be adhered to by all stakeholders (Mamic, 2017). Businesses and companies have to conduct their operations within government, state, and local regulations and guiding principle. Taking this into consideration, ethical responsibilities may be epitomized by means of codes of conduct, civil rights, and social and satisfactory standards in numerous aspects. Several corporations endeavor to go further than the legal requirements. Businesses that make it their responsibility to make certain workers are safe, treated with self-worth and respect, and offered sensible work hours and wages are deemed to be ethically responsible (Mamic, 2017).

The processes through which Starbucks will undertake this is through the implementation of code of ethics and standards of practice. Basically, this takes into account the professional expectations and mannerisms that are expected from all employees and also other stakeholders such as suppliers irrespective of their role and the setting in which they may practice. The code of conduct outlined by the board of directors of Starbucks will delineate particular behaviors that are necessitated or proscribed as a condition of prevailing employment. Notably, the code of conduct may forbid unethical behaviors such as racial discrimination, sexual harassment, theft, and disregarding legal requirements. These codes in tandem with other measures are beneficial for the company to have a moral compass, avoid any form of scandals and also build a healthier work place climate and reputation. These codes and standards of practice will endeavor to embolden particular kinds of behavior by employees. Ethics guiding principles try to provide direction regarding values and choices to impact decision-making, whereas conduct codes of practice declare that a number of particular actions are suitable or unsuitable. These decisions delineate the company's yearning to attain a variety of satisfactory behaviors from employees (Collins, 2009).

B. Culture

The decisions and processes discussed above will impact business sustainability and elements of corporate culture such as corporate citizenship, philanthropy, community involvement, the environment, and causal support. The corporate culture determines the corporate climate and also the manner in which operations within an organization are conducted. The decision to incorporate diversity will significantly impact the corporate culture of Starbucks. The assimilation of diversity is purposed to make certain that each and every one included in the workforce has a complete sense of belonging within the company. As a business necessity, each individual at the organization has the culpability to create and maintain an environment that is inclusive. Notably, inclusion and diversity are imperative to Starbucks’ corporate culture and core values. The corporate culture should ensure that no individual ought to face discrimination simply owing to their differences, such as religion, ethnicity, gender, age, sexual orientation, disability, and gender identity (Gordon, 1995).

The culture of the organization will also impacted by diversity awareness. This is purposed to aid individuals understand the advantages of working in tandem with a diverse and inclusive organization.

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Corporate culture will also influenced by corporate citizenship. This is an acknowledgement that the organization has social, cultural and environmental liabilities to the community, in which it pursues a warrant to operate, in addition to financial and pecuniary ones to its shareholders and close stakeholders (Matten and Crane, 2005). In this regard, Starbucks is dedicated to offering products that are of high quality, and are ethically purchased and responsibly produced. From the neighborhoods where its retail stores are situated to those where our coffee is planted, Starbucks is dedicated to generating and investing in prospects for persons across the globe. Bringing people together, facilitating in the provision of education and employment opportunities and making a difference in people's lives are part of Starbucks’ initiatives of being a good corporate citizen (Starbucks, 2018).

C. Stakeholders

The decisions established by the company are part of strategic management, which is delineated as the devising and execution of the main goals, objectives, and initiatives carried out by a firm’s top-level management in the best interests of the key stakeholders, centered on deliberation of resources and an appraisal of the internal and external environments in which the firm operates and competes in (Hill and Jones, 2005). Stakeholders are persons, corporations, groups, and even governments and their subsystems that cause and react to external issues, opportunities, and threats. Stakeholder groups will be affected by the aforementioned decisions and processes in different ways. These decisions will impact all stakeholder groups and therefore none of them will feel alienated. Managers, employees and suppliers as some of the key stakeholders will be expected to adhere to the established code of ethics and standards of practice. Employees are expected to ensure that their behaviors and mannerisms are in line with the code of ethics instituted by the corporation at all times. In the same manner, suppliers of Starbucks will be impacted by the decisions in that they will have to ensure that their transactions are transparent and ethical. As a stakeholder as well, the government is impacted by these decisions in the sense that the corporation adheres to the set rules and regulations. The consumers and community as a whole are impacted by being provided with suitable products to consume (Zu, 2008).

V. Impact

A. Community

The business ethics and regulatory issues that were earlier described will have an impact on the community that is served by Starbucks, basically where it conducts its business operations. Business ethics take into account responsibilities not only within the workplace setting, but also within the cultural, environmental and social structures of the community. One of the key issues discussed is diversity. In relation to the community within which the company operates, diversity results in greater social soundness and well-being. In particular, diversity makes all employees progressively more open-minded, not only at work but also at the community as a whole (Ferdman, 2013). An additional impact is that increased diversity diminishes the likelihood of discrimination. The disparities in relation to gender, age, ethnicity, culture, national background, educational background, race and language as well as work experience decrease any possibility of prejudice. The greater level of diversity within the company makes the employees more susceptible to socializing and working in tandem beyond and across ethnic and cultural obstacles. This is entirely dissimilar to what is usually perceived in companies that are dominated by either one or two ethnic or national identities. Such instances results in decreased cultural acceptance and lack of collaboration (Ferdman, 2013).

An additional key aspect of diversity in the workplace is greater exposure. A work environment.....

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