Strategic Management of Healthcare Strategic Case Study

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These environmental factors of patients' rights with regard to reporting their medical histories, allowing them to review them, and also ensuring they are archived to HIPAA standards are all risks for the clinic as well (Huang, Liu, 2011).

The governmental factors that pose the most risk to the clinic are the regulations on how quality management programs are put into place and reported over time (Edmund, 2010) and the requirement of ensuring consistency of reimbursement processes of payments from government agencies (Navarro-Espigares, Torres, 2011). These two factors are going to create higher levels of risk for the clinic from a government compliance standpoint, in addition to future services planning one. All future services of the clinic will need to be consistent with the approaches as defined by the current and future healthcare legislation being enacted by Congress as of March 2011. These laws and the future oens being enacted will have significant risk associated with them pertaining to how the clinic automates their reimbursement and pricing systems.

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The approach to providing access to only the medical records affected by a visit will also need to be automated to ensure compliance to ongoing laws. The government factors that cause the greatest risk will also lead to significant cost risks over time as well. The clinic will need to redefine process workflows in each key area to mitigate these risks over time and continue to operate profitably......

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