Tale of Two Stores Non-Verbal Term Paper

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" I found myself saying, "Never mind, it's clear you're too busy. I'll go next door to XYZ." She rolled her eyes and didn't attempt to stop me. Of course, I won't be going back there for a while. I look back on the experience and realize that I did give non-verbal clues, but they weren't received by the clerk. I smiled, I pointed to the items I was interested in, I kept irritation out of my voice, and I keep a cheery note in my voice.

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Her reactions on the other hand were very negative. She stood with her hands crossed over her chest as I took up her time, made nervous gestures, looked at her watch, and walked from one end to the counter to the other. I felt she was not receiving my non-verbal (or verbal) communication, and it was like there was a wall between us. It was a frustrating experience......

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"Tale Of Two Stores Non-Verbal" (2006, September 30) Retrieved June 4, 2026, from
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