Telecommunications and Technology Analysis Research Paper

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Telecommunications and Technology Analysis

Technology should not be under estimated in the ability to assist in transforming a business or an organization. Implementing new technology will change how a business is operating, and this will require excellent communication for positive change to take place. This is because people do not always embrace change remarkably well. Communications manager will implement these mechanisms through various methods like newsletters and meetings in departments to ensure that organizations expectations are understood. Continuous improvement program is critical for an organization. This program will require discipline, time and proper management to be achieved.

Technology and communication

In the IT sector, the right people should be in the right place. Focus should be put on key areas of a business like; automation, order to cash and identity simplification can assist a business to achieve future goals. IT sectors should have statistical and management processes with a portfolio to help in the management. A detailed structure will benefit the IT sector with a disciplined and rigorous process. An organization should be prepared for different sources of information. These sources can include employees, products and customers. Poor data quality should be addressed before implementing new systems. Important and unimportant data should be identified. This will ensure cleaning up of data which is not useful. Technical infrastructure involves putting everything into proper functions like; voice technology, network and hardware.

These systems should be resilient to ensure they work twenty-four hours. The systems should also be scaled to ensure it caters for future needs. Good systems should be installed, and the best infrastructures are those that are not purchased as services. Good technology caters for all needs of an organization while it stands alone (Koehler 1997).

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Sectors, which depend highly on technology, should be identified so that quick delivery solutions can be given in case of any problem; lack of proper planning can cause loses when the IT sector is malfunctioned. Technology develops quickly, and organization should put continuous support systems for the technology. Organizations can keep watch of the technological advancements to see if they can be useful to the business.

Once new technology is in place, managers should communicate ensure an organization has, basic technical skills to have a basic understanding of the technologies in the organization. They should be communicated to ensure they know how to incidents which come with technology. Experts for hire should be hired where in-house capability is not enough to fill the gap with the expertise. An organization should diagnose relationship and communication thought the departments. Proper assessment of needs ensures that priority resources and needs are well catered.

Decision support system (DSS) should be used when deciding on the best support framework organization. It helps to decision makers to categorize existing support systems, as well as potential support systems. Putting in place data warehouse systems ensure data can be manipulated where necessary. DSS has four principal components; analytical tools, user interface, models and database (Lane 2010). DSS can have a narrow purpose or broad but the main purpose is to provide intelligence to business managers. DSS focuses on key framework and secondary framework. Communication and data DSS provide the primary support systems. Communication model help groups in decision making and to be well informed. Highest elementary functioning will be achieved by, data systems, which help in….....

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