Total Quality Management the Concept A2 Coursework

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At the level of information system, the commitment to quality is materialized in the purchase of the latest and most efficient technological applications which support organizational activities, but also by the adequate training of the staff members on how to best capitalize on the technological appliances.

The list of examples as to what elements constitute necessities in the cases of TQM adoption could go on for page, but the most important point has been made -- total quality management is not an isolated strategy, but an ongoing and ever present business model. A company cannot succeed in its TQM implementation until it recognizes the need for a uniform approach and implementation of TQM at all organizational levels.

In this order of ideas, a primary step to be taken in the implementation of a total quality management program is that of creating an organizational culture which promotes and embraces total quality management.

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It is as such necessary to integrate all organizational members within the culture focused on quality. The second step would be that of the technical implementation -- such as the offering of training programs or the purchase of newer and better technologies and equipments. At the third level, it would be necessary for the implementation process to be continually monitored. In case shortages are identified, they would be resolved.

Despite the relative ease perceived, the actual implementation is a long and tedious process, which means that the managerial team has to maintain its commitment on the long-term. Examples of required commitments include time, efforts, financial resources or patience......

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