Total Quality Management Tools Within Article Review

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Furthermore, run charts can be quite labor intensive to produce, which means they may not be appropriate QC / QA tools for every it project scenario.

Control Chart: Used to grahically display resultive data gleaned from process analytics, a control chart is one of the primary it project management techniques used to ensure that the triple constraint of scope, schedule, and budget are strictly controlled throughout the duration of the project life. At the heart of QC / QA methodology lies the conviction that proper "quality planning identifies which quality standards are relevant to the project and how to satisfy them, (while) quality assurance involves evaluating overall project performance to ensure that the project will satisfy the relevant quality standards" (Schwalbe, 2011), and without the use of control charts to quantify and interpret process data, this crucial it project management task would border on the unfeasible. Control charts enable it project managers to diligently track the progress of various interrelated processes, adusting for resource allocation, personnel issues and human resources conflicts, and efficiency measures on a continual basis throughout a project's design, planning, and implementation phases.

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Disadvantages associated with control charts include the delay time needed to transfer input and out information from QC / QA staff to project managers, and the tool's relatively limited scope of analysis.

Histogram: The various types of histograms used within the it project management field provide all team members with a visual accounting of their comparitive performance through an interpretive bar graph. Easily generated with limited amounts of input data, histograms provide it project managers with a relatively simple means of conveying complex data. Histograms are widely used by it project managers to track the ability of team members to achieve project objectives within the framweork of the triple constraint, which covers schedule, scope, and budget. The most informative aspect of historgrams are their ability to illuminate distribution curves, which are bell-shaped when a project process is operating at optimal levels of efficiency and effectiveness. While histograms are usefule tolls within the context of it project management and QC / QA control, any extrapolations made from historgram data must be augmented by further research, prefferably utilizing a combination of various QC /.....

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