Training Plan With Criteria Business Plan

Open, View, and/or
Download this Document

Total Length: 721 words ( 2 double-spaced pages)

Total Sources: 2

Page 1 of 2

Training Plan

Criteria

The criteria for the training plan will need to be aligned with the strategic objectives of the firm. In this case, it is known the safety and service are two key strategic objectives, the first to prevent losses and the second because that is how the company will differentiate itself from the other limousine companies in the area. As such, the training criteria will be based on ensuring that these two objectives are met -- the company has to align the training with the strategy with which it intends to compete in the marketplace (Beaver & Hutchings, 2005). Safety is the most important of the two objectives, so the training must first focus on that.

The first criterion is that the drivers will need to be able to operate their vehicles flawlessly. This means understanding the size of the vehicles and how they move on the road, along with the relevant laws. The service element applies to all within the organization, and training for service will have the criteria of delivering total customer satisfaction.

Pretests

There are budget constraints to the amount of training that the company can conduct. As such, pretesting is important to ensure that all dollars are spent efficiently.

Stuck Writing Your "Training Plan With Criteria" Business Plan?

View All Our Example Training Plan With Criteria Business Plan

Have A Custom Example Essay Written

First, there needs to be pretesting of driver competency. This is usually going to be a commercial grade driver's license, clean driving record and experience with longer vehicles. So hiring for the right people, who need less training, is important. A pretest will be designed for the company to test for service. The company will know what its service standards are, and will test the drivers using written scenarios to see what they believe the best service response will be.. The scenarios will be increasingly difficult, including some that bear ambiguity, to properly evaluate the service level at which new hires are. A written test, administered in an hour, does not cost the company much money. Using driver's license and prior experience as proxies for technical driving ability costs only the search of the driving record.

Monitoring and Observing Training

The training will be on-the-job training, conducted by experienced people. This may have to be Bradley initially -- he's in charge, so if there is nobody else it is his responsibility for ensuring that the drivers understand the safety and service standards of the company. This training may have to be relatively short in time….....

Show More ⇣

     Open the full completed essay and source list


OR

     Order a one-of-a-kind custom essay on this topic


sample essay writing service

Cite This Resource:

Latest APA Format (6th edition)

Copy Reference
"Training Plan With Criteria" (2015, August 08) Retrieved May 20, 2025, from
https://www.aceyourpaper.com/essays/training-plan-criteria-2152809

Latest MLA Format (8th edition)

Copy Reference
"Training Plan With Criteria" 08 August 2015. Web.20 May. 2025. <
https://www.aceyourpaper.com/essays/training-plan-criteria-2152809>

Latest Chicago Format (16th edition)

Copy Reference
"Training Plan With Criteria", 08 August 2015, Accessed.20 May. 2025,
https://www.aceyourpaper.com/essays/training-plan-criteria-2152809
   

Open, View, and/or
Download this Document
order custom essay example