Usable Information? How Can It Essay

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The most significant law to affect information systems is the healthcare industry is the Health Insurance Portability and Accountability Act of 1996 (Consumer Privacy Guide, 2001). An excerpt of this law says that the U.S. Government will coordinate with the U.S. Congress and the Secretary of Health and Human Services to create a series of privacy rules and define the levels of compliance to them prior to any electronic system being used to automate them (Consumer Privacy Guide, 2001). In 1999 the Clinton Administration pushed through an initiate for Federal Health Privacy Records Act as an addendum to HIPAA to protect medical records from unauthorized access and also define it-based controls on them as private property (Consumer Privacy Guide, 2001).

Some of us are die-hard Mac users and some stern PC users. Describe ways we could be biased on the preference to use one or the other. When designing surveys, how can we ensure that the survey questions are not biased?

The Macintosh operating system development teams have had usability and graphical performance, Web application development and multimedia as a high priority for longer than their Microsoft counterparts have. The results show in the versatility, performance, and usability of the Apple operating system.

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The bias of one to another could be based on the preference for a more sleek ergonomic design to the systems themselves, and also the popularity of the Apple brand due to the success of the iPhone, iPad and iTunes. The bias could also be cultural within a school that favors the Apple systems over PCs. In designing a survey these biases must be taken into account by making mention of PCs and systems in general generic. There can be no biases of "leading" of questions to support one focus relative to another. The biases need to be engineering out of the entire effort to ensure less respondent bias as well. Interviewees will read the questionnaire and attempt to please the interviewer by saying the system the questions are leading to. Respondent biases have to be tested out of the questionnaire before it is introduced......

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