Workforce Diversity or the Demographic Term Paper

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Chapter 14

Leadership is a special case of interpersonal influence to get an individual or group to enact the leader's objective. Leadership and management differ in that management is designed to promote stability or to make the organization run smoothly, whereas the role of leadership is to promote adaptive change. Trait, or great person, approaches to leadership argue that leadership traits have a major impact on differentiating between leaders and non-leaders and predicting leadership outcomes. Leader situational contingency approaches argue instead that leadership, in combination with various situational contingency variables, can have a major impact on outcomes. Attribution theory extends traditional leadership approaches by recognizing that substantive effects cannot always be objectively identified and measured.

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The new leadership focus consists of classifying leadership into charismatic, transformation, and visionary modes of leadership, and the leadership of self-directing work teams.

Chapter 16

Communication is the process of sending and receiving messages with attached meanings. The communication process involves encoding an intended meaning into a message, sending the message through a channel, and receiving and decoding the message into perceived meaning. Communication is effective when both sender and receiver interpret a message in the same way. Communication is efficient when messages are transferred at a low cost. Organizational communication is the specific process through which information moves and is exchanged within….....

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