Workplace discrimination can be understood as an inappropriate, unjustifiable treatment towards a person or a set of people at the workplace. Such undesirable treatment is based more often on people's race, ethnicity, age, marital status, sex or other describing characteristics (Australian Human Rights Commission, n.d). Workplace discrimination can give the impression of a repudiation of particular civil liberties, neglectful treatment, deliberate undervaluing of an employee's character or work outcomes and attainments. Workplace discrimination is not only done by the employee but by the fellow employees or peers and other superiors… Continue Reading...
Workplace discrimination leads to a mismatch between qualified workers and their jobs, and it carries significant economic consequences in the American workplace.
Okechukwu, Souza, Davis and Castro (2014) define workplace discrimination as unfair rules and conditions that impair the ability of group members. It is motivated by inferiority and mistreatment of the disadvantaged group over the dominant group. It is based on races and even occurs among disadvantaged groups themselves. For example, some ethnic groups are favored than immigrant workers. Discrimination does exist with respect to age, gender, and disabilities… Continue Reading...
Such segregation persists even with tremendous legislative advancements such as the Equality Act, which prohibit workplace discrimination on the basis of gender and other protected characteristics.
This raises an important question: why do service organisations prefer a certain gender over another when it comes to certain jobs? Though contention remains, it has been established that women tend to be better emotional labourers than men (Taylor and Tyler, 2000; Meier, Mastracci and Wilson, 2006; Pilcher, 2007; European Commission, 2009; Pruitt, 2012; Baruah and Patrick, 2014). Therefore, for roles that require emotional labour, service organisations are likely to select women. With reference to literature and my personal… Continue Reading...
