Zappo's Security Breach Zappos' Security Research Paper

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Today only a General Manager of a distribution center can gain access to the databases where customer records are kept and only by role access privileges can they even see them, which were a requirement of customers who were outraged by the breach (Shine, 2012).

Providing Greater Security for Customers: Two Alternatives

The most effective security strategy Amazon can take in light of the breach of their confidential data from internally is defining more rigorous role-based authentication to the data level. This would alleviate the threat of anyone in the warehouse hacking into the data sets, and would even require multiple access privileges to even see customer data (McDonald, 2011).

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The technologies behind these authentication techniques would also audit and report any and all potential hacking attempts including those that are unsuccessful. As second approach to minimizing threats is to completely redefine the underlying security architecture, forcing authentication through standardized security protocols, and changing the level of security layers to ensure more effective blocking of hacking attempts. The use of constraint-based technologies to capture potential hacking threats and reroute them off the site, blocking all access, is also an option (McDonald, 2011)......

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