Using Emotional Intelligence in the Workplace
sessions, probing for conflict, and promoting a culture that recognizes results. Hillman's (2014) study supported this finding as well, showing that teams benefit from multigenerational groups when those groups are communicating effectively and utilizing one another's strengths. For example, one of the skills that Generation Y can bring to multigenerational teams is a sharp understanding of and ability to effectively utilize social media -- a skill that can help teams in ways that older generations tend to be unfamiliar with (Shirish, Boughzala, Srivastava, 2016). For a project manager, the point of identifying the skill sets and strong suits of the each unique generational group is to be able to see how the pieces fit and work together to more efficiently… Continue Reading...

