Culture Change & Leadership Home Depot Culture Essay

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Culture Change & Leadership

Home Depot culture change under Robert Nardelli

Robert Nardelli joined home depot in 2000 and found an organization that was largely successful indeed it had a 20 years growth record and was beating other competitors like Wal-Mart in the market. However, there was underlying approaching financial and operational problems that would in the near future drag it downwards. Robert Nardelli had the challenge of changing the culture of the organization so as to evade these two major challenges in the future, this was worsened by the backdrop of the closely knit and freewheeling existing culture that had been installed by his predecessors.

Robert approached the culture change challenge in two major ways; personal leadership and encouraging employees as he put ultimatums. He needed to change the organizational culture and immediately brought in a former colleague at General Electricals Dennis Donovan to be his head of Human Resources.

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This in a way helped him make a statement that there was going to be major changes in the organization in order to achieve the continued growth of the organization.

According to Edgar Schein, any meaningful and planned learning, development and change cannot be well understood without understanding culture to be the root cause of the resistance to change hence culture understanding is essential to all managers (Value-Based management, 2011). Home Depot by then had a widely regarded culture of focusing fully on the customer needs on the sales floor until even the managers often forgot about their paper work which finally ended up not attended to completely. There was also a decentralized system where the managers of each store made decisions independently hence ending up in differing agreements with suppliers. As the chain store grew bigger, there began….....

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