Etisalat Review Mission & Vision Summary..3 Leadership Case Study

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Etisalat Review

Mission & Vision Summary..3

Leadership SWOT..4

Etisalat Review

Founded in 1976, Etisalat is a company that has a major name for itself over the course of its existence. Indeed, they are in the telecom and communications sector and they operate in the United Arabs Emirates. The mediums of communications and telecom that they facilitate include wireless, data and voice services. They are led by Charman Essa Mohammed Al Suwaidi, Chief Executive Officer Ahmad Abdul Karim Jalfar and Chief Human Resources Officer Abdulaziz Al Sawaleh. The have a Board of Directors and they are publicly traded.

Mission, Vision & Leadership Style Summary

The website for Etisalat is very clean and easy on the eyes. They have a very good translation into English and they offer a pretty good summary of the countries and areas in which they operate including Sudan, Morocco and Mali, just to name a few. Their customer website is also well-done. They issue a corporate social responsibility report and it is clearly linked on the right side of their "Company Profile" page. They espouse sustaining and improving operations across all groups rather than only in individual business units. However, to focus on the vision, mission and strategic pillars of Elisalat, the vision is "to be the leading and most admired emerging markets telecom group.

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" The mission is three bulleted points, those being to provide best in class total customer experience for retail and business, to deliver attractive returns to shareholders while investing in the company's long-term future and to support economic development and job creation through ICT and socially responsibility behavior. The "strategic pillars" of Elisalat are "one company," operational excellence, customer experience, people & culture, portfolio and service offering. Those all sound quite good in that the target market is explained, that there is a balance between long-term progress and rewards for investors and a focus on providing high-quality of service. It is honest and complete all at the same time (Elisalat, 2014). Regarding leadership style, it is described by many to be engaging and also focused on the youth as they are the engineers and executives of the future. Indeed, Etisalat has a person that is referred to as the Head of Youtn Segment. That person is Mr. Elvis Daniel. Not only do they empower and help their own people but also the people in the countries they serve (Agency Reports, 2014).

SWOT

The strengths of Etisalat are numerous. They lead a company that provides telecom services to the developing parts of the world. This takes resolve, discretion and careful planning as well as a regimented organizational.....

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"Etisalat Review Mission & Vision Summary 3 Leadership" (2014, October 21) Retrieved May 20, 2025, from
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"Etisalat Review Mission & Vision Summary 3 Leadership", 21 October 2014, Accessed.20 May. 2025,
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