Experience of Change Management Essay

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HRM

Personal Reflection on a Managing Change

Change in any organization can be challenging, especially when there is resistance to change by employees. Effective management may help the change to be accepted and embraced and increase the potential for success (Buchanan & Huczynski, 2010). Many cases regarding change look at major changes, where there is significant disruption, but even small changes can be unsettling for employees and cause resistance. In the case used in the paper, the change was simple; a change in the shift patterns at a work place. The employer wanted to increase the coverage by existing employees by staggering work start times. Some employees would start up to 2 hours earlier and finish earlier, others would start later and finish later, the system was designed on a rota basis, with sufficient flexibility available for any employees that had special circumstances. As a manager, the resistance to this change was something that had to be dealt with.

When did you first become aware of resistance?

The announcement was made with the circulation of a memo, outlining the new system that would be introduced in four weeks time. The resistance was apparent almost immediately, as employees read the memo there were verbal grumblings, as my team members asked each other what they fought of this change, with rather unhappy looks on their face.

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The resistance is also apparent during the informal conversations that took place during breaks, as employees not only express their displeasure, but also concerns regarding family or social arrangements are to be made, which may be impacted by the change.

2. What form did the resistance take?

Initially, the resistance took the form of informal grumbling and conversations. It was notable as the day progressed, that….....

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