Job Burnout Term Paper

Total Length: 530 words ( 2 double-spaced pages)

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Job burnout has been defined as "a psychological syndrome in response to chronic interpersonal stressors on the job. The three key dimensions of this response are an overwhelming exhaustion, feelings of cynicism and detachment from the job, and a sense of ineffectiveness and lack of accomplishment." (Maslach, 2001)

Maslach describes exhaustion as stemming from the chronic stress of feeling burned out. The employee feels overextended, and lacks the emotional strength to overcome the hurdles he or she faces. It involves negative feelings of incompetence and lack of productivity.

Musick (1997) looked specifically at the medical profession, noting trends that have been seen in other fields as well. Management, in an effort to increase productivity, sometimes increases demands and arbitrarily changes job descriptions in ways that stress the employees. Musick reports one interviewee as saying, "People can do more for brief periods of time," but noted that sometimes people feel the bar is constantly being raised with no end in sight.


In a world where up to 90% of people dislike or hate their jobs, burnout is always a possibility. It should be a matter of serious concern for management, because job burnout results in lowered productivity.

Of course, no one is happy with his or her job 100% of the time, so when is the person feeling transitory job frustration, and when is it burnout? Wellsley (2000) calls it burnout when the person is unhappy with his job most of the time. Maslach, (2001) would include the standard that the feelings were interfering with the person's ability to work well as the person's feelings of….....

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Ahmadi (2015) contend that organizational misbehavior is strongly linked to job burnout, which in turn acts as a source of stress. Based on organizational behavior theory, studying organizational misbehavior or self-defeating behaviors in the workplace is crucial towards understanding improving organizational performance (Mortezai, Ferughi & Ahmadi, 2015). Organizational behavior theory suggests that misbehavior, stress, and conflicts are by-products of several factors including poor decision making, job dissatisfaction, poor working conditions, and lack of creativity and innovation in the working environment (Ivancevich, Konopaske & Matteson, 2011). The other factors contributing to misbehavior, stress, and conflicts are job burnout, poor compensation and… Continue Reading...

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