21st Century Skills and Competencies
be friendly . . . both inside and outside the firm . . . find a common interest . . . and interact with [workers] on that level" (p.130). The key to successful leadership in the 21st century is to identify the needs of a complex and diverse workforce population, wherein generational gaps can cause misunderstandings and cultural differences can lead to resentment. The proponents of behavioral theories of leadership maintain a popular belief that great leaders are made and not born. This leadership theory illuminates actions of leaders and not their mental qualities or internal states. The theory postulates that people can learn to be leaders through teaching and observation. According to Bass (1990), this is simply done by teaching an individual… Continue Reading...
