Michael Porter, the Only Way Term Paper

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What are five steps in building a Web Service?

The five steps in building a web service are:

Exposing the code

Writing a service description

Publishing the service

Finding the service

Invoking a Web service d. What is a quick-hit DSS? Define three types quick-hit DSS is a computer-based system that allows decision makers to interact directly with data and analysis models. Three types include data mining, executive information systems, and expert systems.

Question 8 a. Describe three kinds of knowledge representation

One kind of knowledge representation has knowledge as cases. This involves comparing a current case with many other past cases. A second kind of knowledge representation involves neural networks. This involves storing knowledge as nodes in a network. The third form of knowledge representation stores knowledge as rules, where the rules are obtained from experts, laws, or experience.

b. What is a smart tag and how might it be used? What is straight-through processing?

A smart tag is a radio frequency identification device used to provide real-time data about itself, its location, and more. In Singapore, smart tags are placed on cars, with drivers charged fees based on where they drive and when, with this used to manage and control traffic.

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Straight-through processing means that transaction data is entered only once in a process.

c. How do human capital, structural capital, and customer capital differ?

Human capital is the knowledge and skills of employees. Using human capital involves getting people to share knowledge. Structural capital is the resources available in hardware, software, patents, trademarks, and databases. Structural capital moves human capital and turns it into a tangible company asset. Customer capital is the strength of an organization's relationship with its customers. Like human capital, customer capital is intangible.

d. Describe the four cells of the time/place matrix. Give an example of a technology used in each.

The four cells of the time/place matrix are same time/same place, same time/different place, different time/same place, and different time/different place. The following shows an example of a technology used in each cell of the matrix.

Same time/same place - GSS

Same time/different place - virtual meetings

Different time/same place - e-mail

Different time/different place - e-mail.....

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