Professional Communication and Digital Mediation Essay

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Answer the following four questions using no more than 250 words each response. You must use course material to support your work, with full APA citations. Be sure to include a reference list at the end. Finally, don’t forget to ensure you’ve covered ALL ELEMENTS of each question.1) Describe one of the following functions of nonverbal communication from Bevan and Sole (Section 4.2).· Managing your impressions and identities· Managing and interpreting your relationships· Regulating the flow of interactions· Engaging in and detecting messages of emotion, influence, and deceptionThen, share an example that illustrates how this function is demonstrated in a hypothetical communication exchange. (Remember, this should be no more than 250 words)Regulating the flow of interactions is one of the primary functions of nonverbal communication (Bevan & Sole, 2014, p. 10-11). With nonverbal cues like changes to tone and inflection, the sender of the message signals that they are finished speaking for the time being, or are simply taking a pause. While pausing itself can be perceived as a sign that the person’s message is complete and they would like the other person to talk, there are also strategic pauses that do not indicate that the time is right for the other person. Yet these types of nonverbal signals are context-dependent. For example, if a person is telling an engaging story with a lot of suspense and rich detail, a pause would be inserted for dramatic effect and not as a sign that the person is done telling the tale.Other nonverbal methods of regulating the flow of interactions include the use of questions such as, “What do you think?” or “Am I right?” The sender of the message is clearly asking the other person to provide input. Another common way of regulating the flow of interactions is with the use of facial expressions. Some facial expressions like raised eyebrows or a confused look might indicate the person is ready to listen to what the partner has to say. Breaking eye contact and looking away can also signal that person is done speaking.

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Similarly, body language like shrugging shoulders can indicate a change in the flow of the dialogue.2) Using Bevan and Sole (Section 4.1), explain how biased language impacts attitudes, behaviors, and perception. Be sure to spend some time on each element and explain the significance of biased language overall.Biased language impacts attitudes, behaviors, and perception. Some of the typical forms of biased language includes language that is racist or sexist. Biased language stems…

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…a strong bearing on how our messages are encoded and decoded. The most important thing to remember with mediated communication is that nonverbal cues will often be absent. The same is true for printed forms of written communication, but email and text messages are far less formal than most types of printed communication. When communicating professionally using digital media it is important to remain informal in tone but “not sloppy,” as the video points out. A key point to be aware of in computer-mediated communication is how to maintain the balance between informality and professionalism. Specific ways to achieve that balance include eliminating the use of text abbreviations like LOL and “u” for “you.”Another way to become a better digital communicator is to wield the power of emails. While texts offer distinct advantages like receiving instant answers to specific questions, emails are necessary for longer form communications that contain detailed information. It is critical to remember to keep the email focused and to the point, while also offering a bulleted list or some other summary of the main ideas. The video also recommends using email signatures and other clear ways of letting the receiver know how to contact us......

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"Professional Communication And Digital Mediation" (2018, March 12) Retrieved June 27, 2025, from
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