It Project Management the Business Case Study

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It will save the stationary, printing, and other operational costs of the company. Secondly, the company will not have to hire new staff in order to meet the increasing needs of its business.

5.1.2: Intangible Benefits of the System:

i. Customer Satisfaction:

The new system will make the customer services of the company more efficient. The customers will be able to access their account, company's information, meeting schedules, and other information by using this automated system. They will feel more satisfied with the company which is vital for building long-term relationship.

ii. Strategic Planning:

Using this system, the Top Management personnel will be able to analyze the company's progress and current financial position in a more effective way. The system is capable of generating quick reports, analyzing and comparing different types of information, and proving real-time access to customer data in an error-free and reliable way.

iii. Efficient Utilization of Resources:

The company's top management can also keep a more effective check and balance on the performance of its employees through this automated system. In this way, it will be able to control the risk of mismanagement and inefficient utilization of organizational resources (Velcu, 2010).

5.2: Risks in the Projects

5.2.1: Risk Identification, Types, and Analysis:

The biggest risk in this project is the cost risk, i.e. The company may underestimate the required financial resources for this project. This risk cannot only bring the company under financial difficulties, but also spoil its relationships with the vendors, contractors and sub-contractors, and consultants. The cost risk may also arise if the project management team fails to estimate the scope creep of the project (Nagarajan, 2005). Another type of risk in this project is the scheduling risk, i.e. The project management team may not be able to complete the project within the allocated time. If any of the activities takes greater time than the estimated time, all the subsequent activities can be affected which results in late completion of the whole project (Schwalbe, 2010).

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This risk also arises when the engineers or technicians find errors in the implementation of the system. Thirdly, the company's management may observe poor performance of the employees in the initial few months due to their non-familiarity with the system (Cooper, Grey, Raymond, & Walker, 2004).

5.2.2: Risk Analysis and Management Strategies

In order to proceed with the project implementation process in a cautious and effective way, the project management team will have to analyze the intensity and possible consequences of these risks before they hit the company. On the basis of this analysis, the team will have to design strategies to minimize or mitigate these risks. Firstly, the cost risk can be analyzed by carefully preparing the estimated expenses of all the activities of the project and weighting them against the available financial resources. This analysis will give them an idea that whether the company should proceed with the implementation or should wait for some period to arrange sufficient finance (Xue, Liang, Boulton, & Snyderc, 2005).

Secondly, the scheduling risk can be analyzed by calculating the estimated time required for each activity. The team will have to ensure that the company's normal operational tasks do not get disrupted due to this project implementation process. Thirdly, the project management team can recommend the Top Management of the company to arrange training sessions for all those employees who will use this automated system. A proper training and development program will enable them to operate the system in an effective and efficient way (Haynes, 2002)......

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