In siding with the marketing and sales teams, my position was that accuracy and speed of the development was more critical to meeting and exceeding customer expectations. The transformational power of leadership is kin changing a culture and making Continue Reading...
These are the two most powerful factors that anchor the Force Field Model analysis of the enterprise software industry. With the driving and restraining forces in continual interaction and at times conflict, productivity shifts drastically across th Continue Reading...
Enterprise vs. Departmental CRM
Comparing Departmental and Enterprise Information Systems
Customer Relationship Management (CRM) Teams in Cincom Systems
It is paradoxical that the majority of enterprise software companies today have highly fragmen Continue Reading...
The exponential growth of the Internet has also served as the catalyst for the growth of highly collaborative, interactive forums and platforms on which Delphi-like brainstorming can be accomplished (Decker, Wagner, Scholz, 2005). Conversely many of Continue Reading...