Higher-end lodges or five-star establishments would focus more on specialty items that can be offered at a higher price for higher quality. Valet services, designer jewelry, personalized service, and specialty rooms are some of the means at the dis Continue Reading...
Ethics and security concerns Despite the fact that the internet is a tool that cannot be outdone by any other when it comes to publicity of any business, there are risks and security threats and breaches that come alongside especially the hotel an Continue Reading...
Marketing Plan -- Translator Connect Services Marketing Plan -- Translator Connect Marketing Plan for Translator Connect Services This section outlines the marketing plan for Translator Connect Services. The plan consists of four components: Targe Continue Reading...
Conceptually, Marriott believes that the same guest falls into a different customer profile depending on the nature of the trip taken. Marriott has a product for every price point chain-scale (as defined by Smith Travel Research) except for the lowe Continue Reading...
Marketing Plan Introduction of the Business In 1995, Mr. David Walsh acquired the Moorilla Estate in Hobart. By 2005, the business had incorporated iconic brands such as "The Source Restaurant" and "Moo Brew" as part the suite of offerings. By 2012 Continue Reading...
The fastest growth registered among the top 20 markets came from: (1) China (+19%); (2) India (+18%); and (3) Spain (+10%). (American Hotel & Lodging Association, 2007) In the work entitled: "Hotels in China, India and Mexico are Capturing the Continue Reading...
Tobacco Industry History of Tobacco Ancient Times Fifteenth Century Sixteenth Century Seventeenth Century Eighteenth Century Nineteenth Century Twentieth Century Modern Times Corporate Stakeholders Ethics & Social Values Ecology & Continue Reading...
Hospitality Industry: The Lodging Segment The Lodging Segment of the Hospitality Industry The lodging segment of the hospitality industry covers organizations that provide bed and rest services for people at night. They could be anything from a fan Continue Reading...
The industry responded by moving services to where the roads moved, when it was possible during the interstate movement, as well as by implementing ergonomic changes to meet forever fickle consumer demands. (Goode, 2000, p. 10) Now, they have become Continue Reading...
High-road competition focuses on service quality (Working for America Institute 2004), which means developing property in prime locations and the regular upkeep and upgrade of property. Hotels using high-road competition charge high room rates but Continue Reading...
In addition many researchers point out that having a consistent vision and strong, defensible unique value proposition are also critical for the continued viability of a restaurant. Relationship marketing and the ability to build and sustain a loya Continue Reading...
Business Plan1. Executive SummaryMission Statement: Our hotel provides a comfortable and convenient lodging experience for travelers visiting the Lumberton, NC area, a certified retirement community, where outdoor activities like fishing, golfing, ka Continue Reading...
PEST/ Competitor Analysis of HHM PEST Analysis PEST analysis is a regularly used and immeasurably valuable method for analyzing the external environment of an organization. In particular, this technique splits the general environment into four dist Continue Reading...
Hotel industry is currently in the middle of its economic cycle. The industry tends to be strongly affected by macroeconomic conditions. When the U.S. slipped into recession in 2008-2009, the hotel industry slumped as well. As Turner (2010) notes, "t Continue Reading...
Internet & Electronic Marketing Website & Business Model Target Market & Consumer Behavior Building & Maintaining Customer Relationships F. Recommendations for Website Improvement G. Conclusion H. References Pace University is Continue Reading...
Companies that have invested in defending their brand and managing the customer experience outside of their website have seen great returns. Within the travel industry, for example, companies such as InterContinental Hotels Group and Royal Caribbean Continue Reading...
Hotel Use of IMC Starwood Hotels and Resorts Starwood Hotels and Resorts Worldwide, Inc. is one of the world's largest luxurious hotel chains. It is an American multinational corporation that owns, operates, manages, and franchises luxury hotels, r Continue Reading...
Restaurant Management Challenges involved in restaurant management Restaurants are businesses that offer foods and drinks to customers within the hospitality industry. There is a small distinction between restaurants and hotels in the hospitality i Continue Reading...
In support of this overarching aim, the following objectives were also be used. Objectives: The proposed study has three objectives as follows: 1.2.1 To deliver a comprehensive and critical review of the relevant literature concerning the releva Continue Reading...
For any hospitality services business to attain the role of trusted advisor they must consistently keep these elements of the proposed Services Expectation Model synchronized with each other. The approaches companies take to create Cooperative Adva Continue Reading...
Griddle Cafe Restaurant business is one of the most flourishing industries in the United States. The industry is characterized by significant development, subsequent decline and recovery. The industry boasts of nearly one-third of all employees in r Continue Reading...
A long-term orientation is adopted 5. The importance of international competitiveness is recognized 6. The need for infrastructure improvements is highlighted 7. The need for integration with national/regional tourism plans is recognized 8. Resi Continue Reading...
In this regard, Higgins (2002) reports that Micros Systems Inc. introduced a custom application specifically for the hospitality industry early on, and despite the lingering effects of the September 11, 2001 terrorist attacks on the market, this com Continue Reading...
In this regard, Neely advises that a "Menu has to deliver the desired target food margin percentage whilst offering a variety of tastes across a range of price points, and conform to the expectations of the brand concept" (252). Storeroom Control. Continue Reading...
Just as technology is changing, travel and tourism providers also need to adapt and change to remain up-to-date and competitive. Innovation may help firms to gain advantages and compete even more effectively. References Anderson, R.E; Srinivansan Continue Reading...
For instance, approximately 33 per cent of Thailand's water sources are categorized as having poor quality and the phenomenon is considered a serious environment problem. Moreover, Thailand is ranked among the last Asian countries based on amounts o Continue Reading...
And talent management will become even more important as companies in the United States attempt to staff properties thousands of miles away from their headquarters (2009 industry outlook: Tourism, hospitality & leisure, 2009). To confront the hi Continue Reading...
One of the most important decisions that need to be taken is regarding the number of cleaning employees that are required and the frequency at which the cleaning will be conducted. These are all about the public areas where the house keeping has to Continue Reading...
Westin Arlington Gateway Situational Analysis of Westin Arlington Gateway The customers that patronize the Westin Arlington Gateway cannot be easily stereotyped or generalized, even though this is an expensive hotel. Typically the guests at the hot Continue Reading...
instant, accurate communication -- the days of missed phone calls and letters which had to be sent via certified mail or otherwise tracked are long gone. Today, electronic media can be secure, instant, and quickly accessible and verifiable, making t Continue Reading...
Westin Arlington Gateway The company being researched is the Westin Arlington Gateway, located at 801 North Glebe Road in Arlington, Virginia. The Westin Arlington Gateway is one of more than 200 hotels and resorts located worldwide owned by Starwoo Continue Reading...
Effects of CRM on the Hospitality Industry At a very strategic level, CRM has made the hospitality industry much more attuned to the preferences, wants and needs of guests. It has also created a more responsive industry by capturing the needs of c Continue Reading...
These best practices or optimized approaches to first measuring guest expectations and then responding to them through a series of concerted strategies is the foundation of the strategic framework Hilton uses to manage its many brands (Dube, Renagha Continue Reading...
"Gold's is opening 100-plus new franchises a year, so deployment speed and flexibility are critical.(Citrix Systems, 2003) Overview Global Nature of the industry On a global scale, issues such as the Middle East crisis and the war in Iraq are all Continue Reading...
Chinese Tourism for Hotels Just as the 4ps are no longer sufficient to capture the sophisticated buyer of regular goods, the inquiring traveler is part of a larger network of service consumers who has a need more. And that's why the now recognized 7 Continue Reading...
International Association of Amusement Parks and Attractions (IAAPA) 319 million people attended Americas 450 amusement parks, which grossed over $9 billion in revenues in the year 2001.1 ("The U.S. Amusement Industry," 2002) Amusement Parks are an Continue Reading...
First the process of co-creation will be defined, followed several examples of successful co-creations of the customer experience. 5. Customer experience is the brand and co-creation is the process A firm that migrates to a service-dominant logic Continue Reading...
Terrorist Attacks on New York City Consumer Behavior and Risk Terrorism and Consumerism in the Melting Pot How has September 11 Impacted Americans Economic Impact of terrorism Outlook for the New York Economy Examination of the Effects on Busi Continue Reading...
