Once the final phase of the SLDC is implemented for the wireless order capture and ordering system there is greater potential for order accuracy as well, as the waiter and waitresses will have helped designed the entry screens and workflows.
Making Continue Reading...
Concentrating on these areas will help attract customers from this generation.
Marketing
Customers choose how they want to learn about and interact with businesses. While the last 50+ years of the Cafe has been more driven by personal relationship Continue Reading...
Customers' perceptions are a company's reality (McKenna, 1995) and for the Cafe being boring in an age of always-on Wi-Fi and continual innovation is a big threat. The Cafe must change with the times or face the threat of being seen as anachronistic Continue Reading...
e-Business should focus on marketing through social networks and a website; through identifying potential suppliers. We can't sell food and drink online so the site is mainly for promotional purposes. The cafe's main metrics will be page impressions Continue Reading...