Setting Targets Benchmarks and Standards Term Paper

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Designing and Implementing an Academic Scorecard," Harold F. O'Neil discusses how the University of Southern California School of Education adopted the Kaplan and Norton's balanced scorecard approach to create an "academic scorecard" to measure their school's progress and accountability. O'Neil concludes that this scorecard approach is useful in examining the Rossier School's academic performance as well as in identifying areas that need improvement.

The adaptation of the Kaplan and Norton model is significant, since this model was initially designed for business organizations - an area that universities traditionally eschewed.

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However, O'Brien and the other educators at the Rossier School have successfully adapted this model for the changing needs of the School of Education. In doing so, they have created a model of accountability measures and benchmarks that could be adopted by other schools and universities.

O'Brien observes that universities have traditionally functioned under a model of "organized anarchy," where the principle of academic freedom has remained inviolate. While such a system….....

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"Setting Targets Benchmarks And Standards" (2003, November 08) Retrieved June 5, 2026, from
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