Small but Successful Systems Integrator Essay

Open, View, and/or
Download this Document

Total Length: 2180 words ( 7 double-spaced pages)

Total Sources: 6

Page 1 of 7

This skill will help Sam in all areas of his life.

The counseling protocol

I will introduce Sam to these ideas by using a mixture of Rogerain non-directive counseling with behavioral and cognitive techniques, as well as Gestalt by placing Sam in the other's shoes.

It seems to me that although Sam's confidence needs working on, the best route to rectify his self-esteem is by focusing on the problem and having Sam address it in a practical incremental way.

Discussion with team

My plan of action will be open-ended listening where I will encourage them to share their reactions about Sam. I will involve Sam in these meetings so Sam can discuss his concerns with his colleagues resulting in each gaining a perspective and understanding of the other's situation and feelings. I will encourage all participants to be as concrete and as open as possible so that all concerns get brought to the table. I may also innovate the manager in some of the sessions.

What I will point out is that as Callister & Wall (1997) observe, conflict is not totally negative. Some even welcome it as a change of direction and spurring of energy to learn new things, and the team can learn likewise. Youth can bring certain skills to the table that those who are older cannot and, likewise, Sam can learn something from his older colleagues that he is not already aware of. It is in essence the employee's perceptions of the new manager and the way that they interpret his actions that fosters and escalates the conflict.

Stuck Writing Your "Small but Successful Systems Integrator" Essay?

View All Our Example Small but Successful Systems Integrator Essay

Have A Custom Example Essay Written

(Wall & Nolan, 1987) . this is particularly so when the behavior seems to threaten justice or autonomy of another individual and the employees may feel that their way of doing things and their dignity and respect is threatened by their having to conform to the demands of someone far younger than they. Perceptions, therefore, need to be transformed and the shift changed.

By focusing on Sam's unique contribution, a s well as by focusing on the particular contributions of the other employees, my aim is to point out that skills and capabilities should be focused on ability rather than age.

This, likely will be the drift of my sessions; to replace attention on age with attention on capability.

De-escalation techniques that may be used are the following: Pointing out how conflict can be positive and adopting a Pollyanna attitude to the conflict. In other words, one can seek out ways that the change -- for that is what conflict ultimately is -- can be used to profit both organization and employees in both an individual and organizational manner.

My goal, in short, is to incorporate all five coaching roles mentioned in Chapter 8: to educate; sponsor; coach; counsel; and confront. I will also add 'team coaching' to the list in order to facilitate communication amongst the team.....

Show More ⇣

     Open the full completed essay and source list


OR

     Order a one-of-a-kind custom essay on this topic


sample essay writing service

Cite This Resource:

Latest APA Format (6th edition)

Copy Reference
"Small But Successful Systems Integrator" (2012, March 18) Retrieved May 21, 2024, from
https://www.aceyourpaper.com/essays/small-successful-systems-integrator-55117

Latest MLA Format (8th edition)

Copy Reference
"Small But Successful Systems Integrator" 18 March 2012. Web.21 May. 2024. <
https://www.aceyourpaper.com/essays/small-successful-systems-integrator-55117>

Latest Chicago Format (16th edition)

Copy Reference
"Small But Successful Systems Integrator", 18 March 2012, Accessed.21 May. 2024,
https://www.aceyourpaper.com/essays/small-successful-systems-integrator-55117
   

Open, View, and/or
Download this Document
order custom essay example