Space Shuttle Challenger Essay

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Too often, important issues are overlooked because people fail to realize that there are deeper concerns that are not being considered. When managers address problems, they have to frame them the right way, so anyone they communicate with sees the value of what they are trying to say and the goals they are attempting to reach (Bazerman & Moore, 2008). This was something that can and should have been done with the Challenger disaster, but that was not done. A significant number of lives were lost because of that, and that could have really been avoided with proper communication and framing techniques on the part of both NASA and the engineers at Morton-Thiokol. What happened with the shuttle that day was tragic, and many argued that it was unavoidable.

However, it was actually an avoidable issue that appeared to be brought on simply by improperly framed communication.

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Framing has to be accurate and correct in order for the person receiving the communication to understand how it fits in the larger context of the issue (Bazerman & Moore, 2008). Doing that will allow everyone who is working with one another to not only talk things through, but to see the other person's side of the issue in the right way (Bazerman & Moore, 2008). Contextual issues are among the most important issues that can be addressed, especially when the problem is very serious and lives are at stake (Bazerman & Moore, 2008). Therefore, the proper framing of information provided from one person to another has to be offered in the correct context. That allows it to be experienced the way the person providing the experience is offering it, and keeps everyone "on the same page" as far as what can and should be done in.....

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