Stock Market Reaction to the Term Paper

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00 on January 28th, 2008. From there it has rebounded partially, to a close of $91.27 on March 28, 2008. The perform of the FedEx Kinko's unit is partially to blame for the deterioration of the company's share price.

The expected synergies have not materialized. FedEx has incorporated full shipping services into the Kinko's stores, but the impact of that has been hampered by a number of factors. It was seen by some analysts at the time of the merger that Kinko's did not complement FedEx's core businesses well, and it appears that in the years following the merger this was borne out. For example, employee turnover at Kinko's is higher than at other FedEx units, and this has hampered service levels. There is also the lingering issue of culture clash between the Kinko's unit at the mother company.

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The old Kinko's culture has never been integrated into FedEx, exacerbating the turnover problem and reducing the effectiveness of the combined unit.

Also, the performance of Kinko's has suffered since joining the FedEx family. Kinko's was a profitable enterprise when it was purchased, but in recent years the margins have eroded, as have revenue and operating income. The business model based around the high-end commercial print business was determined to be unsustainable by new CEO Ken May and under FedEx Kinko's did not move quickly enough to a new business model.

With the integration of FedEx and Kinko's still seemingly incomplete, many of the objectives that fueled the optimism when the purchase was announced have not….....

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