Training Module for a Refugee Company Manual

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Education Standards Addressed

This training will prepare students to become Microsoft Office certified.

Teacher Guide

Student Guide

Objectives

To learn Microsoft Office (Word, Excel, PowerPoint and Access) at a level proficient enough to become certified.

The instructor will start the students off on the first day with an introductory computer course to familiarize them with the hardware and software. This will be on the first day of training and students will be allowed practice time.

Students will learn to navigate the internet and perform basic searches. The will also be given a subject by the instructor and told to find information on the subject. This will help with research skills.

Information

This training program prepares students to perform clerical duties in an office support position. Emphasis is on using word processing, spreadsheets, presentation software, and databases.

The classes will be instructor led as well as online training. The training will consist of the very basics for each software package, increasing in difficulty until students reach an intermediate to advanced level.

Students must pass the basic computer navigation and internet research skills in order to proceed with the Microsoft Office software programs.

Verification

Students will be given a computerized cumulative test after each weekly module.

Instructors will administer a computer-based test on Microsoft Office. Based on the student's results, they are encouraged to sit for the Microsoft Office certification exams.

The students have the option of becoming Microsoft Office certified based on their classroom test, or they may retain a copy of their classroom test as proof of proficiency.

Activity

Instructor led training will be provided as well as computerized exercises. Students will have daily access to the computer labs to practice while not in class.

Instructors will teach students how to create and save documents, mail merges and other advanced Word techniques. They will learn how to create and save a spreadsheet and create formulas in Excel. They will be taught how to create professional looking presentations and they will learn to create databases. Students will learn via hands on training.

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They will be given instructions and then allowed time to create assignments in class as well as on their own time.

Summary

Class size will be limited to10 students in order to give each individual the attention needed to complete the assigned tasks.

Once training is complete, students should be ready for certification.

Module Evaluation Questionnaire

Module Title:

English as a Second Language

Tutor:

Americorps seeks to continually improve it training and development for the Sudanese refugees. Please take a moment of your time to answer a few questions regarding the training program listed above. Please be honest in answering as this will provide guidance to us on what is working and what we need to improve on.

Please select only ONE answer for the following question:

1. Overall, how would you rate your satisfaction with the ESL courses?

____ Very satisfied

____ Satisfied

____ Neither satisfied nor dissatisfied

____ Dissatisfied

____ Very dissatisfied

2. Would you recommend this training module to a non-English speaking friend?

____ Yes

No

3. Please list two things you liked about the course:

a)

b)

4. Please list two things you disliked about the course:

a)

b)

Module Title:

Microsoft Office Specialist

Tutor:

Americorps seeks to continually improve it training and development for the Sudanese refugees. Please take a moment of your time to answer a few questions regarding the training program listed above. Please be honest in answering as this will provide guidance to us on what is working and what we need to improve on.

1. Do you feel that you are at an intermediate or advanced level after completing this training?

____ Advanced

____ Intermediate

____ Lower Level

2. Do you feel the training you received will help you gain an office support position?

____ Yes

____ No

If no, please list the reason below:

3. Will you become a certified Microsoft Office Specialist (MOS) after training?

____ Yes

____ No

Please explain your answer below:

4. Overall, how would you rate your satisfaction with.....

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"Training Module For A Refugee" (2010, November 15) Retrieved June 3, 2026, from
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"Training Module For A Refugee" 15 November 2010. Web.3 June. 2026. <
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Latest Chicago Format (16th edition)

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"Training Module For A Refugee", 15 November 2010, Accessed.3 June. 2026,
https://www.aceyourpaper.com/essays/training-module-refugee-6746
   

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