Usability Concepts -- Reply to Discussion Chapter

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Intuitiveness from a design standpoint is critical for users to attain mastery of an application, and is especially critical during the system error and recovery processes as well. Contrary to the myth of usability being non-quantifiable, there are many excellent frameworks and methodologies for evaluating its total value and relevance to software design (Seffah, Metzker, 2004). The continual evolution of software is in fact starting to mimic the look, feel and navigational aspects of social media applications including Facebook, Twitter and others. Making applications easy to use, solve errors in, and quickly learned is what Facebook, Twitter and other social media sites are concentrating on today. No longer is the design of any application judged by the depth and complexity of features, today all applications are increasingly judged by the level of usability and intuitiveness they provide.

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Through the use of methodologies and reach techniques that are based on social sciences incouding sociology and psychology, it is possible to quantify what intuitiveness is to a given group of customers or consumers (Seffah, Metzker, 2004). The need has never been greater for software companies to provide unique user experiences that can be easily tailored to their unique needs as well. The insights into intuitiveness need to guide these avenues of development, that give users the opportunity to create application interfaces that are more aligned to how they think and use software. That is the future of intuitive software design......

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