Mortgage Servicer Compliance with CFPB Regulations
these regulations help in ensuring that mortgage servicers carry out their operations in a proper and legal manner. This paper examines compliance issues facing mortgage servicers in two different scenarios based on CFPB regulation and federal consumer right law. Rachel’s Case Based on the information provided in Rachel’s case, the major issue is the unavailability of information on payment history for her loan before it was transferred to LandX. The federal regulation that was violated in this scenario is regulation regarding transfers. In this case, Rachel’s loan was transferred to LandX as part of loan modification process. However, as stipulated by the Consumer Financial Protection Bureau (2016), transfer of loans during… Continue Reading...

