Organizational Citizenship Management Ethics
monitored or enforced” (p.26). The authors call this model that of Organizational Citizenship Behavior (OCB) which is an important component of enhancing organizational performance but which is still at the discretion of the individual employee. Employees are encouraged to become good organizational citizens or “good soldiers” that go above and beyond their personal needs and tasks in a manner that adds to organizational value but does not place undue burdens on employees (Singh, Pathardikar, and Bandyopadhyay, 2012, p.26). Employees must also be sufficiently aware of organizational values and needs so that they are able to act autonomously. The OCB model runs… Continue Reading...

