999 Search Results for Customer Service at Apple Apple's Customer Service
Apple is considered one of the best companies globally at using a product lifecycle management (PLM) based approach to planning and executing new products, often leading to new patents being created in the process (Tariq, Ishrat, Khan, 2011). This f Continue Reading...
Creating applications that are interesting, fun and productive for its customer segments is a high priority that Apple continually invests in over time (Apple Investor Relations, 2013). By analyzing a series of Apple filings with the Securities and Continue Reading...
Apple's success leaves little room for improvement. However, there are few areas where improvements can be made. Pricing strategy is one of them. There are two common tactics that Apple is reticent to make use of. One is discounts -- aside from Black Continue Reading...
" (Quick MBA, p. 1)
Quite in fact, few companies have ever demonstrated the effectiveness of this principle better than Apple, a technology firm which ultimately succeeded in dominating a flagging music market by substituting its technologically dri Continue Reading...
Customer Service at Apple
Apple's customer service is among its strongest features. Its innovative in-store checkout and support methods and its highly qualified staff of in-house technical support agents help keep Apple's customer service standards Continue Reading...
Since the iPhone is such an elaborate tool, it is likely to be used more as computer than as a telephone. This narrows down their market. Apple's main consumers and iPhone buyers are the teenagers, who make the purchase as the product is cool, and Continue Reading...
Apple's iPhone 5 Marketing Plan
Competitors/Substitutes
Competition is an entity in business that is unavoidable and can be viewed as a risk when a company is venturing into a new market. Nevertheless, competition healthy and should be encouraged f Continue Reading...
Apple (Mac) Finances and Globalization
Apple's goal is not making money, claims Sir Jonathan Ive - Apple's head of design. For a mega company that is worth a reported $539 billion, this might pass as a frivolous statement and Ive admits this. Howeve Continue Reading...
Apple's trade show focus is on its core markets of science and research, education (which is nearly 30% of total laptop and PC sales) (Apple Investor Relations, 2011), enterprise, and the vast global home market (Mitchell, 2011). Apple is very selec Continue Reading...
APPLE
Industry environment -- Porter analysis
Apple: SWOT
Apple was created as a visionary organization by the late Steve Jobs and has recently begun to transition from Jobs' brainchild to, after its death, a company with staying power beyond the Continue Reading...
Apple StrategyApple Inc. is a global technology company renowned for its ability to innovate and change the direction of the technology industry in numerous ways over the years. From the iPhone to iTunes to the iPad, it has disrupted the sector again Continue Reading...
MARKETING STRATEGY, PLANNING & Management PROCESS: APPLE & HTC
Analysis of the Marketing Strategy, Planning and Management Process
Apple Inc. is a multinational company incorporated in America and headquartered in Cupertino. The firm design Continue Reading...
The fact that iTunes is compatible across the entire spectrum of iPod/iTouch, and iPhone models has transformed Apple's business model by creating significant switching costs, further ensuring their market leadership. This has also created a defensi Continue Reading...
AppleAnnual cash flow from operating activities for 2022 was$122.151B, a17.41% increasefrom 2021.Annual net income for 2022 was$99.803B, a5.41% increasefrom 2021.Annual sales for 2022 was$394.328B, a7.79% increasefrom 2021.Total assets for 2022 were$ Continue Reading...
Apple Inc. that was previously known as Apple Computer, Inc. is an American multi-national corporation that deals in consumer electronics, personal computers and computer software and was founded in 1976. Steve Jobs was the co-founder of Apple. Durin Continue Reading...
Apple
Founded sometimes in 1976 by Stephen Wozniak and the late Steve Jobs, Apple Inc. has today become one of the most popular companies in the personal computers industry. Today, the company designs, manufactures and offers for sale a wide variety Continue Reading...
Alternatives and Solutions
Clearly, Apple is a successful, multidimensional and global corporation. Sales have more than doubled between 2005 and 2009 domestically and more than tripled internationally. The company has adequate income to fund R&am Continue Reading...
Apple in the Enterprise -- their role in B2B Markets
Apple in the Enterprise:
How They Are Succeeding in the Business-to-Business (B2B) Marketplace
Apple Inc., has shown through the consecutive series of innovations in the smartphone, MP3 and tabl Continue Reading...
Apple Inc. Company Analysis
Current situation
Currently, Apple Inc. focuses on designing, manufacturing, and marketing media and mobile devices, digital portable music players and personal computers. The company sells varied related services, softw Continue Reading...
Apple iPad Promotional Activity Analysis
Promotional activities are extremely important in terms of how a company gains and maintains customer traffic. The use of promotional tactics have the capacity to make or break a company, along with being a d Continue Reading...
Apple Corporation and Ethics
Apple Corporation and Its Corporate Responsibility and Marketing Strategies
Apple Inc.(2014) is an American corporation, which designs and produces computer hardware, software and other consumer. Its best-known products Continue Reading...
Apple's Training And Development: An Assessment Case Study
Apple is one of the most well-known brands on the planet. It provides amazing technology with stellar service to countries all over the globe. Apple has a high consumer reputation for repres Continue Reading...
Apple is rumored to be designing a video player and accompanying video store, which will provide even more multimedia content for the digital hub.
In order to insure future success, Apple only needs to continue on its current path. Steve Jobs recen Continue Reading...
Apple iPad 4
Questions from the Survey Used to Conduct Qualitative Research
On a scale of one to five with five being an extremely strong desire and one representing no desire, what is your desire to purchase an iPad?
What is the main use for whic Continue Reading...
Apple Inc.
About the company
The odds that Apple will be mentioned as the most innovative company are very high due to its reputation for leading edge products. It is the world's third largest mobile phone maker just after Samsung and Nokia. Apple Continue Reading...
In doing this, Apple was able to successfully create even greater differentiation through an innovative approach to product positioning that captured new customers while retaining the trust of its large, profitable installed base. Apple has been abl Continue Reading...
Apple Inc.
The Apple II
Company Background
Mission & Vision
Apple's Five Force Model
Current Rivalry
Threat of New Entrants
Bargaining Power of Suppliers
Bargaining Power of Buyers
Threat of Substitute Products
Apple Inc. is the world's Continue Reading...
Apple, Google
Analysis of each company
Apple is a designer and marketer of consumer electronic devices and software. The company is also vertically integrated with respect to retailing, operating its own stores and functioning as one of the biggest Continue Reading...
Apple Inc. is a designer and marketer of consumer electronics based in California. Although the U.S. is by far its biggest market, it operates in a number of markets around the world. The company's current product segments include computers, tablets, Continue Reading...
Apple remains committed to its differentiated positioning, and that will inherently limit their share of the market.
Tablets are Apple's second-largest market. The iPad was launched in fiscal 2010 and in fiscal 2011 it enjoyed 311% growth. It has n Continue Reading...
Also, while there are numerous similar products being sold in the market, the Apple products make statements, and this -- combined with the multitude of features and the high quality -- stimulates clients to pay the larger price for the Apple produc Continue Reading...
Many of the core features of today's Apple product lineup - music, photos, artwork - represent the core needs that modern consumers have for their computers.
The values of the customer base are also reflected. Apple has tended to take a top-down ap Continue Reading...
Psychographics of Apple Customers
Sources: (Anthes, 2011) (Barwise, Meehan, 2010).
Recommendations
What Apple must do is re-position the iPad Mini as a viable option for the majority of its customer base by bundling in more software applications Continue Reading...
Apple: Integrated Marketing Communications Plan
Apple has been described as the genius of geniuses in the marketing world. Its founder Steve Jobs has been mythologized as a marketing wizard who somehow causes his business to flourish despite apparen Continue Reading...
Apple is very interested in the selling process. As a consequence, Apple has made significant investments in programs designed to improve reseller sales. One of these programs is the Apple Sales Consultant Program. This program consists in placing Continue Reading...
Given the monopoly of Microsoft on the IT market, Apple needs to implement highly attractive promotional strategies. For instance, given that Apple software runs on Linux operating system, the company freely distributes compact discs containing Lin Continue Reading...
Apple's business strategies are well aligned with the company's mission and vision statements. Those statements are best summarized as the desire to "create products that consumers will find easy to use and marry innovative technology to work product Continue Reading...
The customers have often been left at dead-ends in the company's product strategy with only high-priced options left for moving into a next-generation product (Jonash, Koehler, Onassis, 2007). Suppliers have often been given inadequate information o Continue Reading...
74 and a cash ratio of 2.03. Apple has no long-term debt and a 2-to-1 debt ratio (MSN Moneycentral, 2010).
Apple has relatively few weaknesses. The company's emphasis on software, marketing and design has left it with a weakness in hardware. Apple p Continue Reading...